Advertiser terms of service

These Advertiser Terms of Service (hereinafter "Advertiser Terms") govern the purchase and delivery of digital advertisement slide placements in the Vacondi digital companion experience (hereinafter "Ad Placements") between Vacondi Publishing SL, C/ Gremi de Sabaters 21, 07009 Palma, España, Spain, NIF/CIF: B24996431, Email: hola@vacondi.com (hereinafter "Publisher", "we" or "us") and business advertisers (hereinafter "Advertiser", "you").

These Advertiser Terms apply exclusively to B2B customers. Consumer protection provisions on withdrawal do not apply.

Deviating terms of the Advertiser do not become part of the contract unless we expressly agree in text form.

Ad Placements are digital slides displayed within the Vacondi web companion app alongside location-based story content for immersive travel books. Each ad slide may include an image or video, short text, and a call-to-action link or button.

All advertisements are clearly labeled as advertising ("Ad" / "Werbung"). Placement frequency, runtime, and scope follow the selected ad package.

We reserve the right to adjust technical delivery formats as the platform evolves, provided the essential scope of the purchased package is maintained.

Package descriptions on the partner page constitute a non-binding invitation to order.

By submitting an order request and completing payment (via Mollie or another designated payment provider), you submit a binding offer. The contract is formed when we confirm your order by email.

We may reject orders or advertisers before go-live if the advertisement or advertiser does not meet the requirements in § 6.

Prices shown are net prices excluding VAT unless stated otherwise. VAT is applied according to applicable B2B rules.

Payment is due upon order confirmation via the payment method offered at checkout (Mollie).

We will issue an invoice to the billing details you provide.

You warrant that:

• All information provided in the order form is accurate and complete.
• You hold all rights to the creative materials (images, videos, logos, text) you submit.
• Your advertisement complies with applicable law, including advertising, competition, and data protection rules.
• Your business is locally relevant to the destination covered by the selected book or package.
• Your ad content is not misleading, offensive, discriminatory, or otherwise harmful.

We label all advertisements clearly and may review submitted content before go-live.

We may reject, request changes to, pause, or remove advertisements that violate these Advertiser Terms, our content policy, or applicable law.

Grounds for rejection include but are not limited to: misleading claims, inappropriate content, lack of local relevance, missing rights to creative materials, or products/services prohibited by law.

If we reject an advertisement before go-live, the Advertiser Refund Policy applies.

Technical specifications for images and videos (dimensions, file formats, duration) will be confirmed before go-live. Until then, submit the best available creative via the order form for review.

We may request revised creative if submitted materials do not meet technical requirements.

We deliver Ad Placements with reasonable care but do not guarantee specific reach, clicks, or conversions.

Our liability is limited to intent and gross negligence. For slight negligence, we are liable only for breach of essential contractual obligations and limited to foreseeable, typical damage.

We are not liable for indirect damages, lost profits, or third-party actions linked from your advertisement.

The runtime of each Ad Placement follows the selected package. Early termination by the Advertiser is not permitted unless agreed in writing.

Refunds are governed exclusively by the Advertiser Refund Policy.

These Advertiser Terms are governed by the laws of Spain, excluding the UN Convention on Contracts for the International Sale of Goods.

For merchants, the courts at our registered office in Palma de Mallorca, Spain, shall have exclusive jurisdiction, unless mandatory law provides otherwise.

For general company information and data protection, see our Imprint and Privacy Policy pages.